Hotel Policy

Bookings :

• Guests may book in advance or on arrival.
  Rooms are subject to availability
  Guest must carry a valid ID proof at the time of check in, as per Government regulation
  The Hotel reserves the right to refuse any booking for any good reason.
  

Check-in time :

• Check-in time - from 13.00 hrs onwards.
  If you arrive earlier you can leave your luggage with the reception.

Check-out time :

• Check-out time - before 11.00 hrs.
  Late check-outs are strictly subject to Hotel availability, and an additional charge will apply.
On departure, failure to check-out before 11:00 am will entitle the Hotel to charge for an additional night.

• We accept the following types of payment:
  Cash,Gpay & UPI, Credit & Debit Cards (Visa, MasterCard and American Express).

Cancellation Policy :

• If cancelled before 7 days prior to check in 10% of the total price of the reservation will be charged.
• Reservations cancellation done less than 7 days prior to arrival – 1 night retention will be charged
• Reservations cancelled less than 3 days prior to arrival of the guest / No Show / Early Departure will attract full retention charges
• The cancellation policies changes from time to time based on the date of booking, date of travel, promotional offers etc. The policy applied to your booking will be the one displayed at the time of booking and on your voucher only

Extra Guests :

• No NON-STAYING guests are allowed in the hotel after 23.00 hrs

Pets :

• Sorry, we do not allow pets.

Damages :

• Guests are liable for any damage they cause to the Hotel property

Theft of Hotel Property :

• Guests are liable for any theft of Hotel property.

Right of Refusal :

• The Hotel reserves the right to refuse a guest entry and accommodation if, on arrival, management reasonably considers that the guest is under the influence of drink or drugs, is unsuitably dressed or is behaving in a threatening, abusive or otherwise unacceptable manner.

Disturbance :

• The Hotel reserves the right to require a guest to leave if he/she is causing a disturbance, annoying other guests or Hotel staff or is behaving in an unacceptable manner.

Hotel Rules :

• Guests shall comply with all reasonable rules and procedures in effect at the Hotel, including but not limited to health and safety and security procedures and statutory requirements as to registration.

Losses, Liabilities etc. :

• Guests must report any loss of or damage to their property immediately on discovery to the Hotel and shall make themselves available to assist with any reports made by the Hotel to the police.
  The Hotel shall not be liable to a guest for any loss or damage to property caused by the misconduct or negligence of a guest or an Act of God, or where the guest remains in exclusive charge of the property concerned.
  The Hotel shall not be liable for any failure or delay in performing any of its obligations under this Agreement if the failure or delay was due to any cause beyond its reasonable control, including (without limitation) war or threat of war, civil or political action or disturbance, riot, natural disaster, fire, epidemic, bad weather, terrorist activity (threatened or actual), military activity, governmental or regulatory action, industrial dispute, act of God, failure of power or machinery, failure of or interruption in externally provided services and utilities, and all similar events outside the Hotel’s control.
  Whilst all reasonable efforts have been taken by the Hotel to ensure that Bookings made under this Agreement are able to proceed, the Hotel reserves the right to relocate any Booking to another hotel of similar size and standard. The Client acknowledges that the Hotel accepts no liability for any loss or damage suffered by or caused to the Client in consequence of the relocation of the Client.
  Guests will be liable for any loss, damage or personal injury they may cause at the Hotel.
  These Conditions shall be governed by Indian law, and you agree to submit to the jurisdiction of Goa court.

Damage to hotel property :

• We reserve the right to charge guests the cost of rectifying damage, caused by the deliberate, negligent or reckless act of the guest to the hotel’s property or structure.